Frequently Asked Questions
Everything you need to know about shopping with Ashworth.
What is your standard shipping policy?
We offer free standard shipping on all orders over $150. For orders below this amount, a flat rate of $10 applies. Standard delivery typically takes 3-5 business days.
How do I return an item?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Ashworth accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You have a 60-minute window after placing an order to request a cancellation or modification by contacting our support team.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.